9.22.2006

Crabbing part 1

Well, since this blog is my chance to brag & crab (& we all know I do enough bragging), allow me to crab...

The phone rings at 6:30 a.m. today. And it's the beep....beep...beep (fax machine).
Then, just now it rings. I pick it up. Beep....beep...beep. So I check caller ID, it's Wiegmann, Gerald, PE - Wiegmann & Associates
750 Fountain Lakes Blvd St Charles, MO 63301-9840 (636) 940-1056.
So I think, I will just call there.... they'll probably feel so bad that they called here in the 6 a.m. hour (I know I would).

The receptionist (or whomever answers their phone) answers. I say, "Hi, I believe your fax is accidentally dialing our number. It called just now and it also called here at 6:30 this morning."
She just sat there, no apology, no surprise just, "What's the number?"
Me, "OUR number is ###-####. I don't know what number YOU'RE trying to dial."
Her, "Well, YOUR number is the one I need... to go clear it."
Silence.
Her, "Okay, I'll go try to fix it."
Silence.
Me waiting on her to apologize or SOMETHING.
Silence.
awkward silence.
Her, "Alright, goodbye."
Me, "Hm." Click.

What is wrong with businesses anymore??? I have worked in a number of environments serving individuals and NEVER EVER NEVER EVER treated anyone on the phone this way. Especially in this scenario. First of all, when I regularly used a fax, I NEVER misdialed. But things happen, I understand. Just apologize when you call someone's home, potentially wake their sleeping children and rudely alert the person who answers, with, BEEP - BEEP - BEEP...

I was nice when I called her. I was all like, 'this happened, thought you should know, your fax isn't going through...'
She was rude.
Rude.
Rude.

I immediately wanted to call back & ask her why she thought it was okay to be rude to ME, the victim of the violent beeping at 6 am. Why when I did NOTHING to her, nothing but heard the phone ring from my BED (becuz I happen to have the day off which is a MAJOR rarity). And how does their practice run successfully, when her face is the first that's seen & when she handles minor situations like that one, without the slightest bit of etiquette.
But I didn't.

Know why? (besides the fact that I have high blood pressure & don't need to enter into a conflict with a rude person who's not likely to see it the correct way anyway)...

Because she'll go on about her day. Actually, she probably isn't even thinking about me right now (the way I am using my time thinking of her). She's moved on. She's probably being rude to someone different right now.
But to keep dwelling on it, will only use more of my precious and very limited time.

God has other thoughts for me to think. Scripture to meditate.

Okay, I'm going to stop thinking about it. Ready, GO! RIGHT NOW.

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